STORE POLICIES
Let us bring your vision to life!
At Studio J Florals, we want our guests enjoy every bit of their experience. Whether it's finding the perfect home decor item or the perfect floral decor to fit your Special Event we're beyond excited to design with you. We believe in transparency and feel that how we choose to conduct business should be clearly stated. Below you’ll find a few policies for how we prefer to treat our guests and customers and the policies we'll honor through every moment you interact with us. If you ever have questions beyond what we've provided here, we're always happy to chat directly through email at studiojflorals@gmail.com. We look forward to serving you.
OUR SHIPPING POLICY
When can I expect my order to arrive?
After placing your order we strive to ensure your decor order will arrive no later than 14 days after purchase. We employ shipping services through USPS for National shipping. The majority of our items will be shipped with a flat fee of $6.99/ order. If an order required a shipping vessel larger than 16"x16", additional charges may apply.
Here at Studio J Florals we are constantly striving to reduce our carbon footprint and will aim to use as few resources necessary while we are still able to ensure your order arrives safely.
RETURNS
The Fine Print
While we always hope your order meets your expectations we absolutely want to know as soon as you do if it doesn't. We hope all of our customers give us the opportunity to correct the outcome if the expectation on arrival isn't met. We're happy to offer a full return in the unlikely event an item comes in damaged, the item that arrived isn't the item ordered, or if you simply changed your mind about the item you originally chose, An equal value exchange will also be accepted if you'd like to change the color of the arrangement ordered and an item of similar style and value will be provided once the original item is returned in full. Customer will be responsible for the return shipping. We apologize that we are unable to offer complimentary returns at this time. For any other questions or concerns we're happy to answer any questions via email at studiojflorals@gmail.com and a customer service representative will reply within 3-4 business days.
WARRANTY DISCLAIMER
About Our Policy
This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.
PRIVACY AT STUDIO J FLORALS
All about Information Security
This is your Privacy Policy Section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, or about the way you collect customers’ data and use it once their purchase has been completed.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language so they can shop with confidence, time and time again!